Question 1

How can I make an online truck booking?

Accepted Answer

Our booking technology streamlines the procedure. All you need to do is download our WheelsEye truck booking app. Add pickup and destination location. Then, select the weight of goods, type, and size of the truck.

Question 2

How can I check my transportation cost?

Accepted Answer

Our transport company in India has provided our customers with a handy cost estimation tool. Through this, you can easily check your pricing estimation by choosing a location and the size of truck required to transport your goods. If you still have any issues, feel free to reach our experts.

Question 3

How can WheelsEye benefit my business?

Accepted Answer

By employing us, you and your business can avail yourself of the following perks,
	
			Competitive prices,
			Save time by booking trucks online,
			Get access to 20+ lakh trucks,
			Monitor your vehicle with real-time GPS tracking,
			All categories of trucks that serve across PAN-India

Question 4

What is Full truckload service?

Accepted Answer

Full-Truckload services is a truck transportation service needed by SMEs small-to-medium enterprises and large firms who want to transport huge goods and loads across long distances. The whole available space in a truck is allotted to a single customer to transport their goods.

Question 5

How will I get my invoice and bill?

Accepted Answer

You will receive your invoice on your registered WhatsApp number, and you can also download it from the app.

Question 6

Can I place a booking with multi-point pick up and drop?

Accepted Answer

Yes, through our transport company app, you make a special request at the time of booking and add multi-point as per your requirement.

Question 7

Can I cancel my booking? Is there any cancellation fee?

Accepted Answer

Yes, you can cancel your booking on the app without any hassle. However, you must cancel your booking before the vehicle reaches the loading point to avoid any cancellation fees.

Question 8

Can I change the vehicle type after it has reached the pickup point?

Accepted Answer

No, you can not change the vehicle after it reaches the pickup point. It is advised to choose and select the type of vehicle as per your freight requirements.

Question 9

Do you also provide loading/unloading & packing services?

Accepted Answer

No, we do not provide loading/unloading & packing services. After booking, our verified truck operators will reach the pickup points for loading.

Question 10

Are there any additional charges or waiting charges?

Accepted Answer

In case the loading of the vehicle exceeds 24 hours, then detention charges are charged. To avoid it, you need to load the truck within 24 hours when the truck reaches the pickup point.

Question 11

What types of trucks do you have?

Accepted Answer

Here is the list of trucks we have to transport your goods from Delhi NCR to PAN India:
			32 ft SXL Container Trucks,
			32 ft MXL Container Trucks,
			14-24ft Container Trucks,
			14-22 ft Open Trucks,
			10 tyre/ 12 tyre/ 14 tyre Open Trucks,
			Pickup Trucks,
			Trailer Trucks

Question 12

What should I do If my freight is too big?

Accepted Answer

There are different trailers available in different sizes. You can choose yours as per the size of your freight. You can also add special requests through the app in case of any.

Question 13

When do I have to make the payment?

Accepted Answer

Once the vehicle reaches the loading point, you will have to make the full payment of your goods transportation services through the app.

Question 14

When & how will I get my POD?

Accepted Answer

When your goods will be delivered safely and reliably, you will receive proof of delivery on your app. You can check and download it from there.

Question 15

How can I track my vehicle?

Accepted Answer

We provide real-time GPS tracking through our WheelsEye truck booking app. You can anytime track your vehicle within a few clicks.

Question 16

How quickly can I get a quote?

Accepted Answer

You can get a price estimate instantly on our app in 30-40 minutes.

Question 17

What type of material types can I transport?

Accepted Answer

We deliver all types of goods, except oil and perishable items, bio hazardous, nuclear waste.

Question 18

What are the payment methods available?

Accepted Answer

We accept payment transfers via,
NEFT, IMPS, Net Banking, UPI

Question 19

What is the surety that you will deliver my goods safely and securely?

Accepted Answer

WheelsEye is committed to providing safe and top-quality goods transportation services. All our vehicles are GPS enabled, and all truck operators are KYC verified. We constantly monitor all the vehicles in transit and take immediate action in case of unnecessary stoppages or suspicious behavior. Besides that, we also offer insurance cover which you can additionally buy from the app.

Question 20

How can I contact the driver?

Accepted Answer

You can get a call driver option on our truck booking app which you can directly contact the driver without any hassle.

Question 21

How do I raise a ticket if I have any issues?

Accepted Answer

In case you have any concerns or are facing any issues, you can easily raise a ticket from the ticket option provided on the app.

Question 22

Can I share my tracking details with someone else?

Accepted Answer

Yes, you can share your tracking details with someone else.

Question 23

When will my goods be delivered?

Accepted Answer

Our transport company has provided real-time tracking on the app. You will be getting the expected time updates time-to-time.

Question 24

Can I check the prices without booking a truck?

Accepted Answer

Yes. You can check the price quickly on our app without booking a truck.

Question 25

Can I book a truck in advance?

Accepted Answer

Yes, through our online booking app, you can easily make a booking in advance as per your transportation needs.

Safely deliver your goods across India!

Route Details